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Customers Feedback

FAQ

1. Are you a manufacturer or trader?

A: Certainly we are manufacturer, welcome to visit our factory and check it.

2. Do you offer free samples?
A: We don’t offer free samples, you need to charge for sample and freight yourself. According to BONTAI many years’ experience, we think when people get the samples by paying they will cherish what they get. Also though the quantity of sample is small however its cost is higher than normal production.. But for trial order, we can offer some discounts.

3. What’s your delivery time?
A: Generally production takes 7-15 days upon receipt of the payment, it depands on your order quantity.

4. How can i pay for my purchase?
A: T/T, Paypal, Western Union, Alibaba trade assurance payment.

5. How could we know the quality of your diamond tools?
A: You can buy our diamond tools a small quantity to check our quality and service at first. For small quantity, you don’t
need to take too much risk in case they don’t meet your requirements.